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Jan 01 CallCenterSupervisor Callcentercrossing11 Littlerock, CA

Experiencemanagingteamsinaproductionenvironmentwithahighdegreeofaccountability.Welldevelopedverbalandwrittencommunicationskills.Abilitytolisteneffectivelyandrespondclearly.Excellen... more

Jan 01 CallCenterOperationsManager Callcentercrossing11 Decatur, IL

Partnerwiththeleadershipteamtodevelopandexecutestrategicbusinessplans,operationalgoals,andperformancemetricsthatdriveproductivityandensureahighlevelofcustomerserviceandsatisfaction... more

Jan 01 Director,ContactCenterOperations Callcentercrossing11 Chicago, IL

PromotionopportunitytoSeniorDirectorpossible.Salary$90-100kplusbonusandrelocation.Requirements:Musthaveatleasta4-yearcollegedegreeandDirectorlevelorhigherexperiencemanaging100ormor... more

Jan 01 CallCenterSupervisor Callcentercrossing11 Rockville, MD

ThepositioniscriticaltothecohesivemanagementofthecallcenterandalignmentwiththecurrentoperatingmodelwithinITScontractedservices.TheCallCenterSupervisorwillprovideOperationalManageme... more

Jan 01 SeniorCallCenterSupervisor Callcentercrossing11 Jericho, NY

Thequalifiedcandidatewillhavepastsupervisor/managementexperience,preferablyinaCallCenterenvironmentandhaveafamiliaritywithAspectReporting,CallRecordingSolutions,Schedulingworkflow,... more

Jan 01 ManagerContactCenterDevelopment Callcentercrossing11 Wilkesboro, NC

Thispositionisresponsibleforthecreationanddevelopmentoftheoveralllearningstrategytomeetthedepartmentobjectives.Specificaccountabilitiesandresponsibilitiesinclude,butarenotlimitedto... more

Jan 01 CallCenterManager Callcentercrossing11 Brentwood, TN

Preparesperformancereports,statisticalanalysis,andplansofaction.Setstargetgoalsforperformance,quality,andefficiency.Musthaveworkingexperienceinacallcenter.Mustalsohaveexperienceinm... more

Jan 01 ClinicalTeamNurseManager-CallCenter Callcentercrossing11 Texas

TheClinicalTeamManagermanagesthedaytodayoperationsofaCNCteaminachievingbusinessresults.TheTeamManagerunderstands,articulatesandsupportstheorganization\'smission,vision,goalsandstra... more

Jan 01 CallCenterManager Callcentercrossing11 Fairfax, VA

Requiremennts:Handsonexperiencewithcallcenterproductsforincidentandproblemmanagement.Understandingofproductivityandtrainingprocessesrelatedtocallcenteroperations.Proposaldevelopmen... more

Jan 01 Manager Callcentercrossing11 California

ServesasaProjectleadforcrossfunctionalprojectsthatimpactacurrentorfuturevendor;determinethecriticalsuccessfactorsforeachcampaign/project,andprepareprojectimplementationchecklistfor... more

Jan 01 Quitline(CallCenter)CounselorSupervisor Callcentercrossing11 Colorado

ABA/BSinarelatedfieldrequiredorequiv.experience-4+yearsofrecentandrelatedexperienceisrequired-Supervisory/ManagementexperiencerequiredSupervisesandcoordinatesthedailyoperationsfort... more

Jan 01 Supervisor Callcentercrossing11 Danbury, CT

SupervisesandcoordinatestheactivitiesofstaffwithintheDOPSContactCenter,toensureefficientandpropercollectionanddistributionofdemographicandfinancialpatientinformation.Hours:8:00a.m. more

Jan 01 CallCenterSupportManager Callcentercrossing11 Tampa, FL

AbilitytoplanandprioritizeFiveyearsworkexperiencepreferred(orspecializededucationplusaminimumoftwoyearsexperience,includingsupervisorywork)PreviousCallCenterexperiencerequiredMortg... more

Jan 01 CallCenterSupervisor Callcentercrossing11 Augusta, GA

ResponsibleforthetraininganddevelopmentofBusinessCustomerServiceRepresentativesundertheirsupervision.ResponsibleforCSRperformanceinallcustomerserviceactivities,focusingonbillinginq... more

Jan 01 Supervisor,CallCenter Callcentercrossing11 Lanham, MD

days/eveningsShift:fulltimeHours:JobDetails:HighSchoolgraduatewiththoroughknowledgeoftelephoneswitchingequipment.Supervisoryorpeopleorientedexperiencedesirable.SupervisionoftheComm... more

Jan 01 Director,OperationsCallCenter Callcentercrossing11 Lansing, MI

Maintainsandevaluatestrenddataandmarketingplanstoeffectivelyadministertelephoneescalationplanfordealingwithsuddenpeaksandemergencysituations.Ensuresallbusinessfunctionsmeetestablis... more

Jan 01 Manager,Tier-ITechnicalSupport Callcentercrossing11 Plano, TX

Idealcandidatemustbecustomerfocused,haveastrongattentiontodetailandbeproficientwithMicrosoftOfficeapplications.Qualifiedcandidatesmusthavetheabilitytoestablishandmaintainstrongwork... more

Jan 01 RelationshipManager Callcentercrossing11 Sandy, UT

Deliversuperbservice.Achieveretentionandassetgatheringgoalsbyengagingclientsinawide-rangingexplorationofclient¿slevelofknowledge,familyfinancialobjectives,currentplanningpracticesa... more

Jan 01 CallCenterManager Callcentercrossing11 Fairfax, VA

Knowledgeofcallcenterprocesses,operations,COTStoolsandbestpractices.HandsonexperiencewithcallcenterCOTSproductsforincidentandproblemmanagement.Understandingofproductivityandtrainin... more

Jan 01 CallCenterProjectManager Callcentercrossing11 Bothell, WA

Therequiredbackgroundissomeonewith7yearsofprojectmanagement;workingwithcallcenterimplementation,datacentermigrations,managingengineeringtalent,orderinghardware,assetinventory,andim... more

Jan 01 ClinicalSupervisor Callcentercrossing11 Tempe, AZ

Performdirectsupervisionofstaff,toincludeclinicalreviews.Assistwiththedevelopment,revisionandcommunicationofPoliciesandProcedures.Develop,implementandmaintainproductionandqualityst... more

Jan 01 Manager Callcentercrossing11 Pasadena, CA

Bachelor'sdegreeinarelatedfieldorequivalentrelatedexperience.Fiveyearsofrelatedhealthcareexperience.High-levelmanagerialexperience,preferablyincentralizedscheduling,registrationori... more

Jan 01 Professional Callcentercrossing11 California

Reasonableaccommodationsmaybemadetoenableindividualswithdisabilitiestoperformtheessentialfunctions.Whileperformingthedutiesofthisjob,theindividualisfrequentlyrequiredtositandtalkor... more

Jan 01 OfficeManager Callcentercrossing11 Northbrook, IL

Successfulhirewillpossessthefollowing:PossibleTemporarytoPermanantemploymentopportunity!MusthaveCallCenterexperienceMusthave2-3yearsSupervisoryorManagementexperienceMusthavesolidco... more

Jan 01 CallCenterDirector Callcentercrossing11 Paducah, KY

MonitoringproductivityofcallcenterrepresentativesanddevelopingactionsplansandmetricsforimprovementMonitoringcallstoobserveemployeedemeanor,technicalaccuracy,andconformitytocompanyp... more